Night Porter - Medlock
Be the reassuring night heartbeat at Medlock. Join our pre‑opening team to welcome late arrivals, handle needs with calm care, and keep guests safe all night.
We usually respond within a week
Night Porter – The Medlock at Etihad Campus, Manchester
At Medlock, first impressions matter—but it’s the care shown overnight that makes them possible. As a Nights Porter, you’ll look after the hotel while the world sleeps, ensuring guests feel supported, safe and welcome at every hour.
This role is about more than being present—it’s about reassurance, consistency and genuine care. Working independently through the night, you’ll be the main point of contact for guests, supporting late arrivals, early departures and any needs that arise with a calm, friendly approach. Whether answering questions, resolving issues or simply offering a reassuring presence, you’ll help create a stay that feels seamless and well looked after.
This brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
The new hotel will sit at the heart of a vibrant and evolving Etihad Campus — an exceptional place for guests, teams, partners and fans to rest, reset and immerse themselves in everything the campus has to offer.
We're opening our doors soon and we're building a team that's as warm, grounded and full of personality as the city we call home.
What you'll be doing:
You’ll take ownership of the hotel overnight, working independently with confidence, consistency and strong attention to detail. While the hotel rests, you’ll ensure everything runs smoothly behind the scenes and that guests feel supported, safe and well looked after at all times.
Acting as the main point of contact throughout the night, you’ll welcome late arrivals, assist with early departures and respond to guest enquiries with a calm, friendly and professional approach—always reassuring, always present. You’ll follow all safety, security and operational procedures, maintaining awareness of the hotel and responding appropriately to anything unexpected.
No two nights are the same. You’ll balance routine overnight tasks with the natural unpredictability of guest needs, staying organised, proactive and one step ahead. Your work plays a vital role in ensuring the hotel feels seamless, welcoming and ready for the day team by morning.
You’ll be a quiet ambassador for The Medlock, bringing our brand to life through thoughtful service, reliability and the high standards you uphold—often behind the scenes, but essential to the guest experience.
Our hotel never stops, and neither does the care behind it. We operate 365 days a year, with night shift patterns designed to reflect the rhythm of the business. Specific hours and working patterns can be discussed at interview.
About you:
Warm, welcoming and naturally genuine in the way you care for guests and colleagues
Confident under pressure, with a steady presence and a touch of individuality that makes you memorable
An effective communicator, grounded and connected to the city you’re helping shape
Experienced in a fast‑paced hotel operation, ideally within a premium, lifestyle or high‑energy environment
What's in it for you?
Join the pre-opening team for a high-profile launch within one of Manchester’s most exciting developments
Be part of a dynamic, fun and engaging team focused on delivering exceptional experiences from day one
Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
Valor team member rates at our UK hotels, with rooms from just £30 B&B
Discounted stays for friends and family
50% discount when dining in our restaurants and bars
Free meals while on duty, keeping you well-fuelled
Access to high-street discounts on a range of shops, experiences and more
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
Healthcare Cash Plan options, from just £5 per month
If you excel in a dynamic environment and have a keen eye for detail, we'd love to hear from you.
Ready to be a part of history? Apply now and take your hospitality career to the next level.
Click Apply Now..
Our anticipated start date for this role is 6th July 2026.
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
- Department
- Front Office
- Role
- Night Porter
- Locations
- The Medlock, a Radisson Blu Hotel
- Employment type
- Full-time
WHAT MAKES VALOR HOSPITALITY STAND OUT?
YOU DO
In the hospitality industry, prioritising a “people first” mentality is essential. Our success is clearly defined by our team, comprised of carefully selected individuals who align with our culture.
Team members take pride in providing a memorable guest experience, and in turn, are compensated with fantastic benefits, unique opportunities, and unlimited potential for growth.
About Valor Hospitality
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Valor Hospitality manages over 100 hotels across four continents. But what sets us apart isn't scale — it's the people who show up every day and make guests feel like the only person in the room.
We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists as well as being the top ranked hospitality business in 2025.