Deputy Head Housekeeper
Lead with warmth and integrity as Deputy Head Housekeeper at The Medlock. Inspire a dedicated team, ensure flawless rooms, and memorable guest moments.
We usually respond within a week
Deputy Head Housekeeper – The Medlock at Etihad Campus, Manchester
At The Medlock, every detail matters - the gentle glow of a perfectly prepared room, the calm precision behind the scenes, the quiet confidence of a team who take pride in creating memorable stays.
We're looking for a Deputy Head Housekeeper who embodies that same spirit: someone who leads with warmth, inspires with integrity and understands that true hospitality is felt in the spaces we create.
The Medlock, a Radisson Blu hotel is a brand-new 401-key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally.
The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment, attracting visitors from around the world.
As our Deputy Head Housekeeper, you'll be the calm, capable force that keeps the heartbeat of the department steady and strong. Working closely with the Head Housekeeper, you'll help shape the daily rhythm of the team - ensuring every guest corridor and shared space carries the signature Medlock finish our guests will come to know and love.
You'll lead with warmth, clarity and a grounded confidence, supporting the team to deliver exceptional standards while helping create a workplace where people feel encouraged, motivated and proud of what they do. With an organised approach and a sharp eye for detail, you'll help manage the day-to-day operation to ensure everything runs smoothly, efficiently and always with the guest experience at the centre.
What you'll be doing:
You'll support the Head Housekeeper in leading the team with positivity, professionalism and pride - ensuring every room and public area is beautifully presented, refreshed and guest ready.
Your day will involve anything from assisting with daily room allocations, rotas and performance; coaching and training your team with hands-on leadership, to working closely with Front Office and Engineering teams to maintain a seamless connected guest journey.
What's in it for you?
Be part of a high-profile launch within one of Manchester’s most exciting developments
Join an energetic leadership team with a shared passion for delivering experiences that feel effortless, personal and memorable
Work closely with City Football Group, Valor Hospitality and Radisson Hotel Group — benefitting from strong support while retaining local ownership and autonomy within the wider hotel team
Grow your career in a hotel environment where your ideas, individuality and ambition are encouraged
About you:
You are warm, welcoming and naturally genuine in the way you care for your guests and coolleagues
You are confident under pressure, with a steady presence and a touch of individuality that makes you memorable
You're passionate about supporting and developing people, building team spirit and creating a sense of belonging
An effective communicator and enthusiastic collaborator, grounded and connected to the city you're helping shape
You are experienced in a fast-paced, large volume hotel operations, ideally within a premium, lifestyle or high energy environment
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
Valor team member rates at our UK hotels, with rooms from just £30 B&B
Discounted stays for friends and family
50% discount when dining in our restaurants and bars
Free meals while on duty, keeping you well-fuelled
Access to high-street discounts on a range of shops, experiences and more
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
Generous refer-a-friend bonuses, starting at £250
Caring for your health and wellbeing, both in and outside of work
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing
Healthcare Cash Plan options, from just £5 per month
At The Medlock, you'll join a team that champions individuality, celebrates growth and thrives on delivering exceptional hospitality. You'll enjoy industry-led training, opportunities for progression and the chance to make your mark in one of Manchester's most exciting hotel teams.
Ready to be a part of history? Apply now and take your hospitality career to the next level.
Click Apply Now..
Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.
Employment is subject to the provision of proof of eligibility to work in the UK.
Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
- Department
- Housekeeping
- Role
- Deputy Head Housekeeper
- Locations
- The Medlock, a Radisson Blu Hotel
- Yearly salary
- £33,000 - £35,000
WHAT MAKES VALOR HOSPITALITY STAND OUT?
YOU DO
In the hospitality industry, prioritising a “people first” mentality is essential. Our success is clearly defined by our team, comprised of carefully selected individuals who align with our culture.
Team members take pride in providing a memorable guest experience, and in turn, are compensated with fantastic benefits, unique opportunities, and unlimited potential for growth.
About Valor Hospitality
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Valor Hospitality manages over 100 hotels across four continents. But what sets us apart isn't scale — it's the people who show up every day and make guests feel like the only person in the room.
We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists as well as being the top ranked hospitality business in 2025.