Got a passion for hospitality and customer service?

As a Food and Beverage Assistant, you'll be at the heart of our guest experience — delivering attentive service and helping create a genuinely memorable dining experience, every time.

The Role

• Assist in the preparation and serving of food and beverages, efficiently and with a smile

• Maintain cleanliness and organisation of the dining areas, in line with health and safety standards

• Provide excellent customer service, addressing guest enquiries and resolving any issues promptly and professionally

• Support the wider Food and Beverage team with operational duties — setting up and clearing tables, restocking supplies, and assisting with inventory

• Help coordinate and run events and special functions

• Keep all areas well-stocked and presented to a high standard at all times

What We're Looking For

• Previous experience in a similar hospitality role is desirable but not essential

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment, handling multiple tasks efficiently

• Strong attention to detail and a commitment to high standards

• Flexibility to work a range of shifts, including evenings, weekends and holidays

Sustainability at Our Core

Sustainability is central to who we are. Every team member is certified as "Carbon Literate," and we'll ask you to take part in Carbon Awareness training too. We expect everyone on the team to understand the impact of their actions on the environment, contribute to reducing emissions, and bring their own ideas to the table. You'll play a part in bringing our sustainability journey to life — for yourself and for our guests.

About the Hotel

voco Zeal Exeter Science Park sits at the entrance to Exeter Science Park, home to the South West's leading science, technology, engineering, maths and medicine businesses. This premium 4-star hotel features 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric, with a car park offering 12 EV charging points.

Benefits

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast

• Discounted stays for friends and family

• 50% discount when dining in our restaurants and bars

• Free meals while on duty, keeping you well-fuelled

• Access to high-street discounts on a range of shops, experiences and more

• Up to 40% savings on a wide range of bikes, with our Cycle to Work Scheme

• Generous refer-a-friend bonuses, starting at £250

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities — from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing

• Healthcare Cash Plan options, from just £5 per month

Supporting your hospitality career growth

• Fully funded apprenticeship programmes

• Internal development programmes, designed to support you as you grow within your role

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated

Join Our Team

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com.

Please note that employment is subject to proof of eligibility to work in the UK.