Membership Sales Consultant - DoubleTree by Hilton Chester
Join our team as a Membership Sales Consultant, where you'll play a crucial role in delivering a high-quality leisure experience to our guests.
We usually respond within three days

£25,459.20 - 40 hrs, 5 days per week
The Role
We’re looking for a confident, people-focused Membership Sales Consultant to join our health club team within a hotel environment.
This is a sales role with a difference. You won’t be cold-calling from a script — you’ll be building genuine relationships, creating energy around the club, and helping people find a membership that fits their lifestyle.
You’ll take ownership of the full membership journey: generating interest, welcoming prospective members, delivering engaging tours, and converting enquiries into long-term members — all while delivering a premium, service-led experience aligned with our hotel standards.
What you’ll be doing
In this role, you’ll:
Proactively generate new membership leads through social media, local outreach, partnerships, and events
Engage prospects through consultations, tours, and follow-up conversations that feel natural and personalised
Plan and support on-site and off-site promotions, community activity, and awareness events
Convert enquiries into memberships, consistently achieving individual and club sales targets
Follow up leads confidently via phone, email, social channels, and face-to-face conversations
Promote the full range of memberships, facilities, and leisure services
Support member retention through ongoing engagement and relationship-building
Keep accurate and up-to-date records using the membership system
Work closely with hotel, leisure, and marketing teams to maximise visibility and results
Deliver a warm, professional, and high-quality experience every time
About you
You don’t need to come from a pure sales background — attitude, energy, and people skills matter most.
You’ll ideally bring:
Experience in sales, customer service, hospitality, or a people-facing role (advantageous, not essential)
A confident, approachable communication style
Comfort using social media and digital platforms to engage and attract customers
A proactive, target-driven mindset with a positive attitude
An interest in health, wellbeing, fitness, or hospitality
Strong organisation skills and attention to detail
Flexibility to work shifts, including evenings and weekends
Full training and ongoing support will be provided, so if you have the potential and motivation to succeed, we want to hear from you.
What we offer
In return, you can expect:
Competitive basic salary with commission and incentive opportunities
Free health club membership
Full training and continuous development
Clear opportunities for career progression within Valor Hospitality Europe
A supportive, inclusive, and people-first working environment
- Department
- Leisure
- Role
- Membership Sales Advisor
- Locations
- DoubleTree by Hilton Chester
- Yearly salary
- £25,459.2
About Valor Hospitality
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 41 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, Holiday inn Express, DoubleTree by Hilton, Hilton Garden Inn, Hampton by Hilton, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2026 and beyond.
We were recognised by The Sunday Times as a top ten Very Big Organisation in the 2024 and 2025 Best Places to Work lists as well as being the top ranked hospitality business in 2025.
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