Front Office Manager
We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.
We usually respond within a day
£33,000.00 per annum / £15.86 per hour, 40 hours per week.
We are looking for a Front Office Manager for the AC by Marriott in Salford Quays with a proven track record of driving standards and delivering an exceptional guest experience.
The successful candidate will lead with purpose and vison using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive to your response to a range of situations.
Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda.
The Front Office Manager will be responsible for the front office team. Building a high performing team across the division is what success looks like.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.
- Department
- Front Office
- Role
- Front Office Manager
- Locations
- AC Hotel by Marriott Manchester Salford Quays
- Yearly salary
- £33,000
About Valor Hospitality
Valor Hospitality is a dynamic, multi-award-winning hotel management company, operating a superb portfolio of 35 high-profile hotels in the UK, under leading global brands such as Hilton, IHG and Marriott.
We’re not just a hotel business, we’re a special breed of Hotelitarians. We are driven by hospitality excellence and are passionate about creating exceptional teams and memorable guest experiences, having fun as we go.
We were recognised by The Sunday Times as a top ten Very Large Organisation in the 2024 Best Places to Work.
Front Office Manager
We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.
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